Refund Policy

Customers must notify us within 2 days of receiving the items to be eligible for a refund. It is the customer's responsibility to meet this requirement timely; otherwise, refunds will not be granted. The items must be returned in their original condition. Approval is subject to our inspection process to ensure transparency and accuracy.

Here is the guidance for a seamless refund process:

1. Go to Contact Us on this website (here) and provide your details (Order No. , Name, Issue) or Whatsapp us at +60 17 540 4082

2. Our customer service team will guide you through the return process. Return fees will be covered.

3. Upon receiving the item for inspection, we will promptly proceed with the process and notify you of the outcome within 24 hours.

4. Once your refund is approved, you can expect payment within 7 business days through the method you used for purchase.

You are strongly encouraged to choose your items wisely as no cancellations accepted once order is made.